If you make a submission under the "speak to an advisor" option, we can support you in the following ways:
  •  Supporting you with referrals and signposting to appropriate specialist support agencies 
  • Access to mental health and wellbeing support
  •  Support with liaising with the CCCU Security and relevant security information 
  • Supporting you to access your course and protect your education
  • Supporting you in conversations with your accommodation provider
  • Supporting you with reporting options. For example, where appropriate and in line with your wishes you can be supported you to make a formal misconduct report to the university and/or to report incidents to the police. 
  • Are you or is someone you know in immediate danger? If you are in immediate danger, or seriously injured, you can call 999 
  • Finding a safe space. If possible try and find somewhere you feel safe. If this isn't possible and you are on campus you can call Security on 01227 922355.  
  • SafeZone. You can also use the SafeZone app to immediately contact Security, if you are on campus.  
  • To someone that you trust. Talking things through with someone you trust can sometimes help. 
  •  Student Support and Wellbeing Advisers can be a triage service to other more specialist areas within the Student Support, Health and Wellbeing Department, including Mental Wellbeing and Disability Services. If we are not the appropriate persons to help and support you, we can link in with the other departments within the University who can, and any external services and resources, where possible.
  •   24/7 confidential wellbeing support through Spectrum.Life . Spectrum.Life offers immediate online, text and telephone support from qualified professionals. You can talk to them about anything, including stress, anxiety, low mood, financial worries, loss and grief, relationship difficulties, substance abuse issues and much more. They will work with you in getting initial help and liaise with the Mental Wellbeing Team for ongoing support.
  • For information on Support to Report, please take a look at “I have been sexually assaulted”, where more details on reporting options are explained. 
  •  East Kent Rape Crisis Centre offer a wide range of support with a dedicated student Independent Sexual Violence Advisor (ISVA). You can reach them by visiting their website or a referral can be made by an advisor in a Report and Support meeting, if this is something that you want. 
  • Each Thursday afternoon from 2-4pm, East Kent Rape Crisis Centre (EKRCC) will dedicate time for supporting University students who are survivors of sexual assault or harassment, or have been affected by their friends and family experiencing sexual violence. If you would like to be put in contact with details for this drop in service please contact report.support@canterbury.ac.uk 
  • Beech House Sexual Assault Referral Centre. At Beech House SARC, individuals will be offered support and guidance, a medical assessment/treatment, a forensic examination, and the opportunity of aftercare referrals for support services. Clients will be offered these services ​based on their individual needs, and can choose to use as much or as little of our service as they wish. 
          Office: 01622 726461 (Weekdays, 9am - 5pm)
           Out of Hours: 0800 133 7432 (24/7 Free Phone)
  • Galop is a charity that provides specialist support for LGBTQ+ individuals affected by sexual violence
  •   Victim Support - for free and confidential support to help you deal with your experience, irrespective of whether you have reported the crime to police, victim support are able to support you. They can also support witness and friends and family members whose loved ones have been victim to a crime. Call 0808 168 9111
  •  Samaritans offer listening and support to people and communities in times of need.
    www.samaritans.org Call: 116 123 
  • Revenge Porn Helpline: Open 10am-4pm, Monday to Friday - call 0345 600 0459.
Resources for staff at the University  
  •  Supporting you at work. The University has a range of support available for employees who are experiencing personal difficulties. 
  • Spectrum.life offers colleagues a safe, confidential space to access professional advice, guidance and support. The service is accessible 24/7, 365 days a year and is completely free to all staff and their immediate family members living in the same household (excluding children under 16 years of age). 
    It provides short-term, solution-focused counselling and referral services as well as an online wellness platform providing a range of support guides and resources on a range of wellbeing topics. 
    The online portal has smart content tailored to users interests and the Spectrum.life app (available via the app store) makes the platform easy to access ‘on the go’.
  • Employee networks. The University has a number of staff network groups. They are a fantastic way to network with people from all over the University, build contacts, share experiences, arrange events and socialise. 

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