In an emergency:

Report to A & E. Call 999 and request an ambulance.
Report to police. Call 999 - there is an option for silent support if talking will put you in danger.  

If it is not an emergency, you can speak to your GP/healthcare professional or call the police non-emergency number 101 or attend any local police station. 

Rights of Women have detailed advice about reporting to the police and a guide to criminal investigations.

Independent specialist support. Rising Sun Domestic Violence and Abuse Service provide confidential, non-judgmental support to women and girls living, studying or working in the area who are experiencing gender-based violence. Call 01227 452852 (Mon-Fri 09:00 – 16:30).  

You can also call the national domestic violence number - this is open 24/7 and can be anonymous: 0808 2000 247.

For students 

Student Support and Wellbeing Advisers can be a triage service to other more specialist areas within the Student Support, Health and Wellbeing Department, including Mental Wellbeing and Disability Services. If we cannot help, we can link in with the other departments within the University who can, and any external services and resources, where possible.

Extenuating Circumstances. If you feel your studies have been affected by what has happened you can consider applying for mitigating circumstances. An advisor in your school will be able to provide more information. 
 
For staff 

Supporting you at work. The University has a range of support available for employees who are experiencing personal difficulties. 

CiC provide a confidential listening and guidance service, including access to counselling, specialist advice for legal or financial concerns, a website with information and signposting, and a dedicated advice line for those who manage other staff. The login details for this site are: 

Username: Canterburylogin 

Password: wellbeing 

Alternatively, you can speak to an advisor by calling 0800 085 1376

Big White Wall is an online support and recovery service for staff who are feeling low, stressed or anxious. It is fully anonymous and includes a safe community of members moderated by trained professionals, self-assessment tools, and guided support courses for specific issues. 

OHWorks is our Occupational Health provider, who undertake health assessments for new starters, provide recommendations for adjustments and phased returns for staff returning to work after sickness absence, conduct health surveillance for staff exposed to hazards through their work, and offer advice and vaccinations for those travelling abroad for work. 

More information about these services, including referral forms, guidance documents and stress risk assessments, can be found here

Chaplaincy. No matter who you are, where you come from, or what you believe - as a member of Canterbury Christ Church University, the Chaplaincy is there for you. 

Trade Unions. There are three trade unions that represent staff at the University: Unison, Unite and UCU. 

Employee networks. The University has a number of staff network groups. They are a fantastic way to network with people from all over the University, build contacts, share experiences, arrange events and socialise. 

Other sources of support 

Rising Sun Domestic Violence and Abuse Service provide confidential, non-judgmental support to women and girls living, studying or working in the area who are experiencing gender-based violence. Call 01227 452852 (Mon-Fri 09:00 – 16:30).  

Galop is a charity that supports lesbian, gay, bi, trans, and queer people affected by sexual violence. 

MALE is an advice line for male victims of domestic abuse. 

Women and Girls’ Network provide counselling and support to help women and girls recover from violence. Call 0808 801 0770. 

Respond helps children and adults with learning disabilities, who have experienced abuse or trauma, as well as those who have abused others, through psychotherapy, advocacy and other support. Call 0808 808 0700. 

Samaritans - talk to the Samaritans any time you like, in your own way, and off the record – about whatever’s getting to you. Call 116 123 (24 hours). 

Victim Support - for free and confidential support to help you deal with your experience, whether or not you report the crime. Also supports witnesses of crime. Call 0808 168 9111.

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