If you feel you or someone you know has experienced bullying there is support available for both students and staff outlined below.   

Support for students  

The Student Wellbeing and Support Team offers an array of support, including mental wellbeing, disability support and financial support. They can support you to ensure you are accessing appropriate support with other departments within the University, and any external services and resources, where possible.

Equality, Diversity and Inclusion Team provide advice, support and guidance on equality, diversity and inclusion related issues to students, academic advisors and other staff in student-supporting roles. 

Mediation Service The University's Mediation Service offers an alternative dispute resolution approach; it is confidential and can help resolve a disagreement or conflict. 

 You can also access support within your Academic School by talking with your Personal Academic Tutor, or a Programme Support Officer in your faculty. 24/7 confidential wellbeing support through Spectrum.Life 

Spectrum.Life offers immediate online, text and telephone support from qualified professionals. You can talk to them about anything, including stress, anxiety, low mood, financial worries, loss and grief, relationship difficulties, substance abuse issues and much more. They will work with you in getting initial help and liaise with the Mental Wellbeing Team for ongoing support. 

Telephone: 0800 0318227

WhatsApp: Text “Hi” to 0741836 0780 

External support  National Bullying Help Line 

Canterbury Nightline 

Samaritans are there to listen 24/7 and can be called on 116 123

 Support for staff 

The University has a range of policies, guidance and services to support you at work. Find out more here.

Local Human Resource Contacts. If you are a member of staff, or manager, your HR partner will be able to identify the support that’s available for you.

Spectrum.life offers colleagues a safe, confidential space to access professional advice, guidance and support. The service is accessible 24/7, 365 days a year and is completely free to all staff and their immediate family members living in the same household (excluding children under 16 years of age).  It provides short-term, solution-focused counselling and referral services as well as an online wellness platform providing a range of support guides and resources on a range of wellbeing topics. The online portal has smart content tailored to users interests and the Spectrum.life app (available via the app store) makes the platform easy to access ‘on the go’.

Trade Unions. There are three trade unions that represent staff at the University - Unison, Unite and UCU. 

Employee Network Groups. The University has a number of employee network groups. They are a fantastic way to network with people from all over the University, build contacts, share experiences, arrange events and socialise.

For more information and to find out more about using Report and Support, please take a look at these pages

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